Loy and Danny arrived on time, were extremely professional, and made sure to communicate every step of the way. I searched for hours to find a reliable service for our office building. Service Squad not only answered the call quickly, but was able to get us on schedule within a reasonable timeframe. 4-hour arrival windows? No, not with Service Squad. I was provided a 2-hour arrival window and the technicians arrived on time and ready to work. The service was quick and painless, I received answers to all my questions and the technicians made sure that I fully understood the diagnosis, repair estimate, and final bill at the completion of their service. The repair was also significantly quicker than expected, and most importantly, the service was not in any way disruptive to our office during work hours. I would give more than 5 stars if I could. This is a plumber I would recommend, hands down.
I have had the pleasure of using Service Squad twice in the past week and both times were great. I recently had foundation work done that required a pressure test upon completion. Before this could get scheduled, we had a backup in the plumbing (toilets wouldn’t flush) and the company moved things around on their schedule and made sure someone came out immediately to fix my issue. Then when it came time for the pressure test, Corey Jones was prompt and so informative. He explained everything to me and got the test done very quickly. Gave me some of the best news….no issues caused by the foundation repair. So great job to GL Hunt Foundation, too. Thank you!!!!!!
From the beginning of scheduling the service until completion, the team at Service Squad Plumbing was excellent. Loy the service technician explained all options to my wife, then had her call me to explain as well. He used laymen terms to explain all three options and recommended what he thought was the best option to save money and repair the situation for long term use. Greatly appreciate the honesty and workmanship.Photo below in the old faucet that was dripping on the hot water side.KenFort Worth
Loy showed up on time and started his investigation. He was courteous and informative. He recommended next steps and job will be continued starting tomorrow. So far, very pleased. Will update as job progresses.Josh took over as the leak detection specialist. He found the spot that appears to be where the slab leak is located. He quoted prices for several options to address the leak. Josh was professional and thorough with his approach although I was a little shocked at the total cost for tunneling to and repair of the leak, I really am not knowledgable about slab leak cost. Digging of the tunnel is to start Thursday. I will update as the job progresses.
These guys are great! There is a reason their reviews are so high. Loy is a very skilled tech that takes pride in the work he does and goes above and beyond. He called my disabled aunt in his time off to explain everything to her in detail. If more service and repair techs were like him, you wouldn’t have to search so hard for a good plumber. Dont bother calling anyone else. Just call these guys.
Trey Russell was our technician who came out to locate our drain clean-out for our new home. He was able to come early and confirmed before heading over. He was extremely professional, helpful, and found the clean-out in no time, which was buried deep in our backyard. Even covered in mud from head to toe he happily walked us through all the information and answered all our questions. He also was able to locate a leak under our house and quickly gave us a quote to have it fixed.Overall, we were extremely impressed by the entire process. Fast, friendly service which we plan on continuing to use when needed. We would definitely recommend Service Squad Plumbing and Trey for your home plumbing needs!